Internet and Telephone Service Providers

 

Customers in Raritan Center® wanting to install cable and/or fiber optic services to their premises should contact their Customer Service Representative or our Customer Service Hotline at 732-225-3777 to find out if their building already has service (from one of the providers listed below).  If it does, it should be a relatively simple process to have service extended from the point of entry in the building to the Customer’s premises.  If it does not, Federal Business Centers can help get the process started. 

Prior to installing cable and/or fiber optic services, Customers must  call their Customer Service Representative or our Customer Service Hotline at 732-225-3777 to begin the process of obtaining Federal Business Centers’ consent to the installation, as it is considered an “Alteration” pursuant to the terms of our lease. 

 

FOR OUR EDISON CUSTOMERS

 

Your two recommended providers (with contact and service information) are as follows:

 

  1. Optimum

 

Dedicated Raritan Center® Contact: 

 

Larisa Perlovsky, Manager for New Jersey South, Altice USA

Email:  Larisa.Perlovsky@AlticeUSA.com

Direct Dial:  (973) 723-6149

 

Services Provided:

 

  • Cost efficient, user friendly suite of telecom services for the small to medium size businesses:

    • Internet

    • Telephone service

    • Inside wiring

    • Television

    • Hosted Telephone Service (they provide the phones and the calling services)

  • NO ANNUAL CONTRACTS

  • Internet speeds up to 450 Mbps. Up to 770 Mbps first quarter of 2018

  • Unlimited calling to all of the USA, Canada, and the US Virgin Islands

  • 24 calling features

  • Business Hosted VOIP Service

  • 24/7 customer service

  • Cloud backup

  • SIP/PRI telephone services

  • Business telephone disaster recovery at no additional charge

  • Custom web portal that allows any business to access their telecom needs anywhere the internet is available.

 

   2. Lightpath, an Altice Company

       

Dedicated Raritan Center® Contact:

 

William A. Correa, Manager-Real Estate, Altice USA

Email: Bill.Correa@alticeusa.com

Direct Dial:  (516) 803-0912

 

Services Provided:

 

  • Single source supplier for Internet, voice, hosted phone service, and location connectivity. They own and manage 100% of their fiber optic network.

  • 100% Fiber network with 99.99% guarantee up time.

  • 24x7x365 Network monitoring and customer care group.

  • Connectivity:

    • Internet speed from 20 Mbps to 100 Gbps of dedicated, symmetrical, and guaranteed speed with service level agreement that guarantees connectivity and up time

    • Static IP

    • Managed router

    • Point to point or point to multi point connectivity for customers with more than one location.

    • Dedicated connection to over 80% of data center in the tri-state area; also, dedicated connection to Amazon and Google

  • Hosted phones solution:

    • Dedicated fiber bandwidth included

    • Fixed monthly cost

    • One price includes installation, maintenance, software, and hardware updates

    • No upfront investment

    • Lightpath in charge of the end to end solution

    • Cloud based service—completely independent of the local environment

  • Disaster recovery:

    • IBGP

    • Dual head end and divers routing option

  • Voice:

    • No individual additional cost for ISDN PRI or POTS lines

    • SIP trunk

    • POTS lines

    • Different size voice package depending on individual customer needs

    • Toll Free services

  • Primary supplier to over 80% of major hospitals in New Jersey, and has a strong presence in educational institutions and local municipalities.

 

UNSURE OF WHICH PROVIDER TO USE?

You know your business, your market and your competitive challenges, but you may not know which network and cloud solutions your business needs. SMI is a team of network and cloud experts that can help you identify which providers are right for you. Independent of any carrier or provider, their team enables you to obtain a proper solution, negotiate the contract and provide ongoing support.  

 

          Dedicated Raritan Center® Contact:

 

          Lisa Bellek, Solutions Consultant, SMI Corporation

          Email:  lisabellek@smicorporation.com

          Direct Dial: (732) 460-0781

 

FOR OUR WOODBRIDGE CUSTOMERS

 

Your two recommended providers (with contact information) are as follows:

 

  1. Comcast Business

 

Dedicated Raritan Center® Contact:

 

          Donna Dwyer, Senior Business Account Executive

          Email: donna_dwyer@cable_comcast.com

          Direct Dial: (732) 921-1971

 

Services Provided:

 

  • Business Internet – high-speed Internet service over coaxial cable up to 1 Gbps (chuck says to verify this speed with Comcast)

    • Includes:

      • Access to millions of Xfinity WiFi Hotspots nationwide

      • No data caps

      • Business WiFi

      • 24/7 local customer support

    • Optional add-ons:

      • WiFi Pro

      • Smart Office – security cameras

      • Static IP Addresses

  • Dedicated Ethernet Internet – fiber service up to 10 Gbps

    • Features:

      • Symmetrical Traffic Flow

      • Static IP Addresses

      • DNS

      • BGP Routing

      • Threat Management Service

      • Information Security Program

      • 24/7 Priority Support

  • Business Voice  

    • Includes several levels of phone service including:

      • Traditional POTS lines

      • Cloud-based voice service

      • PRI

      • SIP Trunks

  • Cable TV

    • Several packages to choose from

 

   2. Lightpath, an ALtice Company

       

Dedicated Raritan Center® Contact:

 

William A. Correa, Manager-Real Estate, Altice USA

Email:  Bill.Correa@alticeusa.com

Direct Dial:  (516) 803-0912

 

Services Provided:

 

  • Single source supplier for Internet, voice, hosted phone service, and location connectivity. They own and manage 100% of their fiber optic network.

  • 100% Fiber network with 99.99% guarantee up time.

  • 24x7x365 Network monitoring and customer care group.

  • Connectivity:

    • Internet speed from 20 Mbps to 100 Gbps of dedicated, symmetrical, and guaranteed speed with service level agreement that guarantees connectivity and up time

    • Static IP

    • Managed router

    • Point to point or point to multi point connectivity for customers with more than one location.

    • Dedicated connection to over 80% of data center in the tri-state area; also, dedicated connection to Amazon and Google

  • Hosted phones solution:

    • Dedicated fiber bandwidth included

    • Fixed monthly cost

    • One price includes installation, maintenance, software, and hardware updates

    • No upfront investment

    • Lightpath in charge of the end to end solution

    • Cloud based service—completely independent of the local environment

  • Disaster recovery:

    • IBGP

    • Dual head end and divers routing option

  • Voice:

    • No individual additional cost for ISDN PRI or POTS lines

    • SIP trunk

    • POTS lines

    • Different size voice package depending on individual customer needs

    • Toll Free services

  • Primary supplier to over 80% of major hospitals in New Jersey, and has a strong presence in educational institutions and local municipalities.

 

UNSURE OF WHICH PROVIDER TO USE?

You know your business, your market and your competitive challenges, but you may not know which network and cloud solutions your business needs. SMI is a team of network and cloud experts that can help you identify which providers are right for you. Independent of any carrier or provider, their team enables you to obtain a proper solution, negotiate the contract and provide ongoing support.  

 

          Dedicated Raritan Center® Contact:

 

          Lisa Bellek, Solutions Consultant, SMI Corporation

          Email:  lisabellek@smicorporation.com

          Direct Dial: (732) 460-0781

WHAT HAPPENS NEXT

 

Once a Customer enters into an agreement with one of the providers listed above, Federal Business Centers will be contacted directly by that provider with the Customer’s request for service.  Various paperwork gets completed between us and the provider, including agreeing upon an installation route.  If the installation requires that the provider gain access to areas of the building that are not leased by the Customer, the Customer Service Representative for that building will coordinate access to those areas with the other Customers in the building. 

 

We have a long-standing relationship with each provider—your service should be up and running in no time!